Your personal data, which is detailed in the clarification text about the Processing of Personal Data by Nila Oral and Dental Health Services Limited; Except in cases where the performance of the contract is clearly stipulated in the law, it is mandatory for us to fulfill our legal obligation, the protection of public health, preventive medicine, medical diagnosis, treatment and care services, health services and their financing are planned and managed, and when necessary and to the extent necessary; We request your explicit consent regarding the following matters.
 

one.   Personal health care required for the execution of all medical diagnosis, examination, treatment and care services and obtained for this purpose           The main general and special quality personal data obtained, especially your data, are listed below;

• Identity Data: Name, Surname, TR Identity number, if you are not a Turkish citizen, your passport number or temporary TR ID number, place and date of birth, marital status, gender, etc. Your identity data and personal data obtained with the TR Identity Card or similar identity document that you submit,

• Communication Data:  Address, telephone number, e-mail address, etc. contact data

• Financial Data:  Bank account number, IBAN number etc.

• Health Data: Data related to health life obtained during the execution of medical diagnosis, treatment and care services such as laboratory and imaging results, test results, examination data, prescription information, which you submit for the purpose of being followed in your file,  The answers and comments you share with the aim of evaluating our services,

• Digital Data: Video and audio recording of the camera system taken during your visit to our outpatient clinic, audio recordings kept if you contact our call center,

• Other: Your private health insurance data and Social Security Institution data for the purpose of financing and planning your health services,  Navigation information, IP address, browser information and medical documents, surveys, form information and location data that you transmit with your consent, obtained during your use of our website and mobile application.

2nd.  You are informed that your personal data listed above and your sensitive personal data may be processed for the following purposes:         we inform;

• Protection of public health, preventive medicine, medical diagnosis, treatment and care services,

• Sharing the requested information with the Ministry of Health and other public institutions and organizations in accordance with the relevant legislation,

• Fulfilling legal and regulatory requirements,

• Financing my health services, covering your examination, diagnosis and treatment expenses by the Patient Services, Financial Affairs, Corporate Communications and Marketing departments, sharing the information requested with private insurance companies within the scope of the plausibility query,

• To be informed about your appointment through our Call Center and Digital Channels,

• In case of making an online appointment via www.niladent.net and www.doktorarman.com, being informed about the membership and advantages in line with the approved personal information and automatic registration,

• Confirmation of your identity by the Patient Services, Health Personnel and Call Center departments,

• Planning and managing the internal functioning of the institution by the polyclinic,

• Analysis by the Quality, Patient Experience, Information Systems departments to improve health services,

• Providing training to our employees by the Human Resources and Quality departments,

• Monitoring and preventing abuse and unauthorized transactions by the Audit and Information Systems departments,

• Carrying out risk management and quality improvement activities by the Quality, Patient Experience and Information Systems departments,

• Invoicing for your services by the Patient Services, Financial Affairs, Marketing departments, Confirmation of my relationship with the institutions contracted with your hospital by the Patient Services, Financial Affairs departments, Outpatient Clinic Management, Patient Experience, Patient Rights, Healthcare provided/to be given to you by the Call Center departments To be able to answer all your questions and complaints about its services,

• Taking all necessary technical and administrative measures within the scope of data security of your hospital's systems and applications by the Polyclinic Management, Information Systems departments, Participation in campaigns and giving campaign information by Marketing, Media and Communication, Call Center departments, Providing special content, tangible and intangible benefits on web and mobile channels. design and delivery,  Measuring, increasing and researching patient satisfaction by the Polyclinic Management, Patient Rights, Patient Experience departments.  

3. We inform you in detail that the above-mentioned Personal and Private Data can be kept in physical and electronic archives within the body of Nila Oral and Dental Health Services Limited and outside service providers, with great care and compliance with the provisions of the legislation.
Within the scope of the Transfer of Personal Data, your personal data is covered by the Health Services Basic Law No. 3359, Decree Law No. 663 on the Organization and Duties of the Ministry of Health and its Affiliates, Law on the Protection of Personal Data No. 6698, Regulation on Private Hospitals, Regulation on the Processing of Personal Health Data and Protection of Privacy, and Health Within the framework of the regulations of the Ministry and the provisions of other legislation and for the purposes explained above;  

• Ministry of Health, sub-units and family medicine centers affiliated to the ministry,

• Social Security Institution,

• General Directorate of Security and other law enforcement agencies,

• General Directorate of Population,

• Turkish Pharmacists Association,

• judicial authorities,

• For medical diagnosis and treatment, as Nila Oral and Dental Health Services, with the institutions and physicians we cooperate with, and another health institution to which you have been referred or to which you have applied yourself, in case of your referral,

• Legal representatives you have authorized,

• Third parties you consult, including lawyers, tax consultants and auditors you work with,

• Regulatory and supervisory institutions and official authorities,

•   In cases where your information is deemed necessary and necessary for your treatment, the address of our polyclinic: 23 Nisan Mahallesi, Mithat Pasa Caddesi, Göral Evleri, Blok A, No: 4A/A Nilüfer/BURSA

• It will be shared with the suppliers, support service providers, archive service providers and business partners whose services you benefit from or cooperate with as a company.

4.  Method and Legal Reason for Personal Data Collection To ensure that my personal data can be carried out in all kinds of verbal, written, visual or electronic media, for the purposes stated above and within the scope of activity of Nila Oral and Dental Health Services, and within this scope, Nila Oral and Dental Health Services. We inform you that it is being collected and processed in order for the Dental Health Services to fulfill its contractual and legal obligations fully and properly.
I have read the above-mentioned information and the legal reason for the collection of my personal data described above in detail by Nila Oral and Dental Health Services;  

• Law No. 6698 on the Protection of Personal Data,

• Health Services Basic Law No. 3359,

• Decree Law No. 663 on the Organization and Duties of the Ministry of Health and its Affiliates, Regulation on Private Hospitals,

• Regulation on the Processing of Personal Health Data and Protection of Privacy,

• Ministry of Health regulations and other legislation provisions.

• In addition, as stated in paragraph 3 of Article 6 of the Law, personal data related to health life is under the obligation of confidentiality only for the purposes of protecting public health, preventive medicine, medical diagnosis, treatment and care services, planning and management of health services and financing. I know that it can be processed without my express consent by persons or authorized institutions and organizations.

Rights Regarding Protection of Personal Data:  

• Learning whether my personal data is processed or not,

• If my personal data has been processed, requesting information about it, 

• Accessing and requesting my personal health data,

• Learning the purpose of processing my personal data and whether they are used in accordance with the purpose,

• Knowing the third parties to whom my personal data is transferred, in the country or abroad,

• Requesting correction of my personal data if it is incomplete or incorrectly processed,

• Requesting the deletion or destruction of my personal data,

• Requesting notification of the third parties to whom my personal data has been transferred, regarding the correction of my personal data and/or the deletion or destruction of my personal data in case of incomplete or incorrect processing of my personal data,

• Objecting to the emergence of a result against myself by analyzing my processed data exclusively through automated systems,

• I have been informed that I have the right to demand the compensation of the damage in case I suffer damage due to the unlawful processing of my personal data.

Your requests under the law, by filling out the text at the https://www.niladent.net/kvkk web address; : 23 Nisan Mahallesi, Mithat Pasa Caddesi, Göral Evleri, Blok A, No: 4A/A Nilüfer/BURSA You can send to the authorized personnel to the company's general directorate, You can send your applications via e-mail to niladentbursa@gmail.com or send them through a notary public. you can provide.